Patient Care Coordinator (Part-Time)

Upperline Health • Munster, IN

3d • Onsite

About The Position

Upperline Health is seeking an energetic, compassionate, and driven Patient Care Coordinator to assist physicians in delivering complex health services in a clinic setting. The position is based at the company’s Munster, Indiana clinic and is part-time. The coordinator performs medical front-desk and receptionist duties, supports patients with appointment scheduling and check-in, maintains accurate records, and helps keep clinic operations organized and on schedule.

Requirements

• Experience as a front-office receptionist, in an office or healthcare clinic, or in customer service.
• Effective communication skills, with excellent grammar and interpersonal skills.
• Exceptional customer-service orientation and an empathetic, compassionate, and professional demeanor.
• Demonstrated experience as a motivated and dedicated team member with a stable work history.
• Ability to thrive in a fast-paced, collaborative environment.
• Reliable transportation.
• Ability to pass a drug test and background check.

Nice To Haves

• Prior experience in a podiatric or orthopedic practice.
• Medical billing and coding experience.
• Experience working in an EMR; Athenahealth is preferred.

Responsibilities

• Perform front-desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and keeping the entrance area clean and organized.
• Assist patients with scheduling appointments.
• Help maintain on-time appointment schedules by notifying physicians when patients arrive.
• Retrieve and file patient records as needed.
• Collect payments from patients.
• Maintain accurate patient records by updating patient information and scanning documents into the EMR as needed.
• Manage office supply inventory, including checking, ordering, and stocking supplies.
• Protect patient rights by maintaining the confidentiality of patient records.
• Support the team by assisting with additional duties when requested.

Benefits

• Competitive compensation with an opportunity to earn a monthly team bonus based on clinic metrics tied to the company’s mission and quality patient care.
• Career growth opportunities.
• Benefit options including comprehensive medical, dental, and vision coverage, 401(k), PTO, and parental leave.
• Regular weekday clinic hours to support work-life balance.
• Supportive regional and corporate teams.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed