About The Position

The Patient Care Coordinator I is a customer-facing role providing high-quality client service and patient care at the practice. The position may require travel to any of the five Nittany Eye Associates locations and is not tied to one specific location. Duties and responsibilities may change at any time, with or without notice.

Requirements

  • Excellent customer service skills and personal presentation.
  • A positive, professional, and personable manner.
  • Excellent time management skills.
  • Attention to detail.
  • Efficiency at multitasking.
  • Proficiency with computers and basic systems.
  • Ability to interact with patients in a professional and friendly manner.

Nice To Haves

  • Experience is preferred; the employer is willing to train someone with good customer service skills and a desire to learn.
  • The ideal candidate will have at least one year of experience.

Responsibilities

  • Speak with patients on the phone.
  • Schedule appointments.
  • Greet patients.
  • Check patients in and out.
  • Perform a variety of front desk administrative duties.
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