Patient Care Coordinator - Dental Assistant - Ormond Beach

Coast Dental • Ormond Beach, FL

4d

About The Position

Assist the dentist in providing dental treatment, care, and education to patients. The role requires strong knowledge of clinical needs and working knowledge of dental back-office procedures and administrative functions. An Expanded Duties Certificate and/or Radiography Certification must be held upon hire or obtained within 90 days after hire. The position also involves patient coordination, treatment documentation, education about treatment and insurance, maintaining a safe and properly equipped clinical environment, and following company procedures and applicable regulations.

Requirements

• Active Expanded Functions Dental Assistant (EFDA) certification, or, if assisting in Florida, a Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained prior to May 2009, subject to state guidelines and limitations.
• Radiography licensure.
• Retain a Registered, CDA, or EFDA license and demonstrate proficiency in expanded dental assistant functions according to state guidelines and limitations.
• Excellent customer service and verbal communication skills.
• Ability to work in a high-volume environment.
• Expanded Duties Certificate and/or Radiography Certification upon hire or within 90 days after hire.

Nice To Haves

• Minimum of one year of dental experience preferred.

Responsibilities

• Assist in clinical procedures and treatments, while observing the duties and functions permitted for dental assistants.
• Learn and comply with Coast’s administrative procedures, OSHA laws, safety guidelines, and state and federal infection-control standards.
• Maintain Material Safety Data Sheets (MSDS).
• Use protective barriers, disinfect and sterilize instruments and treatment areas, and properly dispose of contaminated or biohazardous materials.
• Review and complete patient documentation, including current medical histories, medical alerts, and signed consent forms.
• Document and chart dental procedures performed during each patient visit in accordance with the dentist’s instructions and legal requirements.
• Welcome and escort patients between reception and treatment areas; schedule appointments and assist with confirmation calls.
• Provide dental education and information to help patients understand dental health and continuing treatment.
• Present treatment plans and proposed continuing treatment professionally and confidentially.
• Explain insurance benefits and financial options to patients in nonclinical terms.
• Ensure operatories are equipped and stocked, and reorder inventory when necessary.
• Follow equipment-maintenance protocols, including cleaning the evacuation system, lubricating and maintaining hand pieces, maintaining radiograph processors, monitoring and cleaning equipment, and cleaning dental lab plaster traps.
• Notify the Office Manager of equipment failures or general safety concerns.
• Assist with laboratory duties as necessary.
• Recognize signs of dental emergencies and ensure timely response and notification to patients, staff, and emergency medical personnel when necessary.
• Understand and meet production standards.
• Maintain a patient contact system for follow-up and re-care.
• Maintain a professional working environment within the office team.
• Attend and participate in morning huddles and regular office meetings.
• Follow company uniform and personal hygiene standards.
• Attend continuing education and training seminars as scheduled.
• Follow HIPAA regulations and maintain confidentiality.
• Perform other assigned duties and responsibilities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed