Patient Care Associate-MSH-KCC 5N Med/Tele-FT-Nights-EOW
About The Position
The Patient Care Associate is an integral member of the clinical care team and provides patient care and support activities that promote patient-focused care within the Specialty Service. The associate supports registered nurses with patient care, including activities of daily living, specimen collection, clinical procedures, and maintaining a safe, clean environment. The role includes providing age-appropriate care, recording vital signs and other assigned data, assisting with mobility and dietary needs, performing patient rounds and observation, supporting patient comfort and safety, and completing related environmental, transport, communication, and administrative tasks. The associate also contributes to performance improvement, protects confidential information, meets required training and health assessment obligations, develops professionally, and communicates respectfully with patients, families, visitors, and colleagues.
Requirements
- High school diploma or equivalent.
- Certificate of completion of a medical assistant or patient care assistant program, or equivalent, with venipuncture and EKG skills.
- Documentation of Medical Assistant/Patient Care Associate training.
- Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service.
- Ability to set priorities, solve problems, exercise sound judgment in difficult situations, and be flexible.
- Sufficient oral and written English skills to communicate effectively.
- Physical stamina and manual dexterity to perform a variety of tasks and skills in the assigned area.
- American Heart Association Heartsaver or BLS certification.
Nice To Haves
- Three to nine months of healthcare experience preferred.
Responsibilities
- Perform clinical, technical, service, and administrative tasks, providing care appropriate to the physical, psychosocial, educational, and safety needs of patients served.
- Measure and record vital signs, document intake and output and other assigned data, and obtain pain ratings where applicable.
- Perform clinical procedures, including specimen collection, blood glucose testing, venipuncture, EKGs, applying compression devices, post-mortem care, and maintaining skin integrity.
- Set up selected procedures and assist registered nurses as directed.
- Assist patients with activities of daily living, including feeding, bathing, toileting, ambulation, and mobilization; orient patients to the clinical environment.
- Support dietary functions by delivering and collecting trays, distributing menus, helping patients complete menus, mixing nutritional supplements, reporting changes in eating patterns, and transmitting dietary orders and changes.
- Maintain a safe, clean, and functional environment; assist with room maintenance, bed stripping, trash removal, and emergency clean-up, and report physical plant or equipment problems.
- Provide one-to-one or close observation for patients as assigned, including for safety, elopement risk, or suicide prevention.
- Maintain patient isolation status under RN direction and according to established procedures.
- Perform scheduled hourly care checks and rounds, focusing on toileting, comfort, positioning, and pain awareness; notify the RN if rounds are not completed.
- Use the Vocera system or Mount Sinai phone according to sign-in and sign-out protocols where activated.
- Greet visitors, answer telephones and patient call systems courteously, refer calls to appropriate staff, provide information as appropriate, and escort visitors when needed.
- Transport patients using stretchers or wheelchairs, perform emergency transports, and transport specimens.
- Deliver flowers and patient trays, strip units or cubicles, make discharge beds, update communication boards and discharge logs, assemble medical records, and update admission, transfer, and discharge systems or processes.
- Maintain supplies and care for equipment; perform other assigned duties, including generating reports.
- Respect patients’ individual needs, beliefs, and diversity, and promote a culturally sensitive environment.
- Participate in departmental performance improvement activities and observe health system compliance policies.
- Maintain patient and employee confidentiality in managing information.
- Participate in the development of other staff members, identify learning strengths and needs, use learning resources, and meet regulatory, licensure, and annual health assessment requirements.
- Communicate professionally, courteously, and respectfully with patients, families, significant others, hospital staff, and the extended community.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
