Patient Care Associate-MSH-GP9W Medicine-FT-Days-EOW
About The Position
As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities that promote patient-focused care within the Specialty Service. The role supports registered nurses with patient care activities, including assisting patients with activities of daily living, collecting specimens, performing procedures, maintaining a safe and clean environment, and completing other duties as needed. The Patient Care Associate performs clinical, technical, service, and administrative tasks; provides age-appropriate care; and records vital signs and other assigned data. The role also supports patient mobility, dietary needs, observation and rounding, isolation procedures, room upkeep, transport, and communication with patients, visitors, and staff. The position participates in organizational performance improvement, protects confidentiality, observes compliance policies, and contributes to staff development and continued learning.
Requirements
- High school diploma or equivalent.
- Certificate of completion of a medical assistant or patient care assistant program, or equivalent, with venipuncture and EKG skills.
- Documentation of Medical Assistant/Patient Care Associate training.
- Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service.
- Ability to set priorities, solve problems, use sound judgment in difficult situations, and be flexible.
- Sufficient oral and written English skills to communicate effectively.
- Physical stamina and manual dexterity to perform the tasks and skills required in the assigned area.
- American Heart Association Heartsaver or BLS certification.
Nice To Haves
- Three to nine months of healthcare experience preferred.
Responsibilities
- Perform and document patient vital signs, including blood pressure, pulse, temperature, and respirations; document intake, output, pain ratings, and other assigned data.
- Perform clinical procedures, including specimen collection, blood glucose testing, venipuncture, EKGs, application of compression devices, post-mortem care, and maintenance of skin integrity.
- Set up for selected procedures and assist registered nurses as needed.
- Assist patients with activities of daily living, including feeding, bathing, toileting, ambulation, and mobilization; orient patients to the clinical environment.
- Support dietary functions by delivering and collecting trays, providing menus, assisting with menu completion, mixing nutritional supplements, reporting eating-pattern variations, and transmitting dietary orders and changes.
- Maintain a safe, clean, and functional environment, including room maintenance, bed stripping, trash removal, and reporting physical plant or equipment problems.
- Perform one-to-one or close observation for patient safety, elopement risk, or suicide prevention.
- Maintain isolation status under an RN's direction and according to established procedures.
- Complete scheduled hourly care checks and rounds focused on toileting, comfort, positioning, and pain awareness; notify the RN if rounds are not completed.
- Use the Vocera system or Mount Sinai phone according to sign-in/sign-out protocols where activated.
- Greet visitors, answer telephones and patient call systems courteously, refer calls to appropriate staff, provide information as appropriate, and escort visitors when needed.
- Transport patients by stretcher or wheelchair, perform emergency transport, and transport specimens.
- Deliver flowers and trays, strip units or cubicles, perform emergency clean-up, and make discharge beds.
- Update communication boards and discharge logs; assemble medical records; and update admission, transfer, and discharge systems and processes.
- Maintain supplies and care for equipment; perform other assigned duties, including generating reports.
- Promote cultural sensitivity and respect patients' individual needs, beliefs, and diversity in care delivery.
- Participate in departmental performance improvement activities, maintain patient and employee confidentiality, and observe health system compliance policies.
- Participate in developing other staff members, meet regulatory, licensure, and annual health assessment requirements, identify learning strengths and needs, and use learning resources.
- Communicate and interact professionally, courteously, and respectfully with patients, families, hospital staff, and the extended community.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
