Patient Care Associate-MSH-GP9W Medicine-FT-Days-EOW

Mount Sinai Health Systems•New York, NY

3d•$29 - $31

About The Position

The Patient Care Associate is an integral part of the clinical care team and supports patient-focused care within the Specialty Service. The role supports registered nurses with patient care activities, including assistance with activities of daily living, specimen collection, clinical procedures, and maintaining a safe and clean environment. The position also provides patient observation, rounding, communication, transport, administrative, and equipment and supply support as needed.

Requirements

High school diploma or equivalent.
Completion certificate from a medical assistant or patient care assistant program, or equivalent, with venipuncture and EKG skills.
Documentation of Medical Assistant/Patient Care Associate training.
Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service.
Ability to set priorities, solve problems, exercise sound judgment in difficult situations, and be flexible.
Sufficient English oral and writing skills to communicate effectively.
Physical stamina and manual dexterity to perform tasks and skills in the assigned area.
American Heart Association Heartsaver or BLS certification.

Nice To Haves

Three to nine months of healthcare experience preferred.

Responsibilities

Perform clinical, technical, service, and administrative tasks, providing care appropriate to the age and physical, psychosocial, educational, and safety needs of patients.
Measure and document vital signs, intake and output, pain ratings where applicable, and other assigned data.
Perform clinical procedures, including specimen collection, blood glucose testing, venipuncture, EKGs, application of compression devices, post-mortem care, and skin-integrity maintenance.
Set up selected procedures and assist registered nurses as directed.
Assist patients with activities of daily living, including feeding, bathing, toileting, ambulation, and mobilization; orient patients to the clinical environment.
Support dietary functions by delivering and collecting trays, assisting with menus, preparing nutritional supplements, reporting changes in eating patterns, and transmitting dietary orders and changes.
Maintain a safe, clean, and functional environment, including room maintenance, bed stripping, trash removal, and reporting physical plant or equipment problems.
Perform one-to-one or close observation for patient safety, elopement risk, or suicide prevention.
Maintain patient isolation status under registered nurse direction and according to established procedures.
Conduct scheduled hourly care checks and rounds, focusing on toileting, comfort, positioning, and pain awareness; notify the registered nurse if rounds are not completed.
Use the Vocera system or Mount Sinai phone according to sign-in and sign-out protocols where activated.
Perform other assigned duties, including generating reports.
Promote cultural sensitivity and respect patients' individual needs, beliefs, and diversity in care delivery.
Greet visitors, answer telephones and patient call systems courteously, direct calls, escort visitors when needed, and provide appropriate information.
Transport patients using stretchers or wheelchairs, transport specimens, and perform emergency transport.
Deliver flowers and trays, strip units or cubicles, perform emergency clean-up, and make discharge beds.
Update communication boards and discharge logs; assemble medical records; and update admission, transfer, and discharge systems and processes.
Maintain supplies and care for equipment.
Participate in departmental performance improvement activities and comply with health care system policies.
Maintain patient and employee confidentiality.
Participate in the development of other staff members, meet regulatory, licensure, and annual health assessment requirements, identify learning needs, and use learning resources.
Communicate professionally, courteously, and respectfully with patients, families, hospital staff, and the extended community.