Patient Care Technician PCT - Medicine FT Days

Yale New Haven Health•Bridgeport, CT

2d•Onsite

About The Position

At Bridgeport Hospital, the Patient Care Technician supports coordinated, patient-centered medical care as part of the patient’s care team. Under the supervision of the Nurse Manager and direction of the Registered Nurse, the technician performs direct and indirect patient-care activities that contribute to comprehensive care. The role supports the organization’s values of integrity, patient-centered care, respect, accountability, and compassion, and follows patient and family-centered care principles of participation, dignity and respect, information sharing, and collaboration. The technician is also expected to provide exemplary customer service and help create a positive environment for patients, families, physicians, staff, and support department personnel. The position is scheduled for days, 7 a.m.–7:30 p.m., with rotating weekends and holidays. Duties include obtaining and documenting vital signs, supporting patient assessment and care, performing selected technical duties and treatments, assisting with patient identification and safety, communicating with patients and care teams, and delivering medications received through the pneumatic tube system promptly to an appropriate licensed practitioner.

Requirements

High school diploma or GED.
A CNA credential, EMT qualification, other clinical experience in a healthcare setting, or equivalent educational background or healthcare-related training. Examples include at least one semester of clinical rotations in a nursing program, completion of a school Fundamentals Nursing Skills Laboratory, graduation from a Medical Assistant program, or completion of a phlebotomy technician program.
Either two years of relevant direct patient-care experience, as dictated by placement, or the education described in the qualifications.
Successful completion of Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
Basic Life Support (BLS) training before employment or within one month of hire, maintained throughout employment.
Successful completion of orientation.
Proficiency in spoken and written English.
Evidence of positive initiatives with patients and staff.
Ability to meet the stated physical demands, including standing, walking, using hands, reaching, communicating, and occasionally lifting or moving up to 25 pounds.

Responsibilities

Under the direction of the RN, perform assigned tasks to obtain and report information that supports assessment, care planning, and evaluation; report identified deviations to the RN.
Obtain and record vital signs as ordered or delegated by the RN.
Perform technical duties, selected treatments, procedures, and activities that contribute to safe and efficient patient care.
Ensure patients are accurately identified according to established policies and procedures, including use of doors, ID bands, and barcode scanning for lab draws.
Assist in patient care with consideration for the safety of key populations.
Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs while considering cultural and individual diversity.
Communicate and interact professionally and effectively with patients, families, and staff.
Cover the Business Associate desk when the BA is absent, under the direction of the Nurse Manager or designee.
Participate in receiving bedside patient reports at the beginning of shifts and as needed throughout the shift.
Demonstrate accountability and responsibility in daily work performance.
Relocate and rotate as needed to meet patient-care needs.
Perform non-therapeutic functions under the direction of an MD, PA, APRN, or RN.
Remove medications sent through the pneumatic tube system from Pharmacy or Hospital Supply and immediately deliver them to the appropriate RN, physician, APRN, PA, or other appropriate licensed practitioner.