Patient Care Technician PCT - Medicine FT Nights

Yale New Haven Health•Bridgeport, CT

About The Position

At Bridgeport Hospital, the Patient Care Technician supports coordinated, patient-centered medical care as part of the patient’s care team. Under the supervision of the Nurse Manager and direction of the Registered Nurse, the technician performs direct and indirect patient-care activities that contribute to comprehensive care. The role follows YNHHS standards of professional behavior and supports patient- and family-centered care through participation, dignity and respect, information sharing, collaboration, and exemplary customer service. The schedule is nights, 7 p.m. to 7:30 a.m., with rotating holidays and weekends.

Requirements

  • High school diploma or GED.
  • A CNA credential, EMT qualification, other clinical experience in a healthcare setting, or equivalent educational background or healthcare-related training. Examples include at least one semester of clinical rotations in a nursing program, completion of a school Fundamentals Nursing Skills Laboratory, graduation from a Medical Assistant program, or completion of a phlebotomy technician program.
  • Either two years of relevant direct patient-care experience, as dictated by placement, or the education described above.
  • Successful completion of Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
  • Basic Life Support (BLS) training before employment or within one month of hire; BLS must be maintained throughout employment.
  • Successful completion of orientation.
  • Proficient spoken and written English.
  • Evidence of positive initiatives with patients and staff.

Responsibilities

  • Under the direction of the RN, obtain and report information to assist with assessment, planning, and evaluation of patient needs and treatment, and report identified deviations to the RN.
  • Obtain and record vital signs as ordered or delegated by the RN.
  • Perform technical duties and selected treatments, procedures, and activities that support safe and efficient patient care.
  • Accurately identify patients using established policies and procedures, including identification doors, ID bands, and barcode scanning for lab draws.
  • Assist in patient care with consideration for the safety of key populations.
  • Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs, taking cultural and individual diversity into account.
  • Communicate and interact professionally with patients, families, and staff; cover the Business Associate desk in the BA’s absence under the direction of the Nurse Manager or designee.
  • Participate in receiving patient bedside reports at the beginning of each shift and throughout the shift as needed.
  • Demonstrate accountability and responsibility in daily performance; relocate and rotate to meet patient-care needs.
  • Complete non-therapeutic functions under the direction of an MD, PA, APRN, or RN, including removing medications sent through the pneumatic tube system and immediately delivering them to the appropriate licensed practitioner.
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