Patient Care Associate-MSH-KCC 5N Med/Tele-FT-Days-EOW
About The Position
As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities that promote patient-focused care within the Specialty Service. The role supports registered nurses in patient care, including assisting patients with activities of daily living, collecting specimens, performing procedures, maintaining a safe and clean environment, and completing other duties as needed. The position also includes administrative, organizational, educational, and communication responsibilities. The associate contributes to department performance improvement, protects confidential information, participates in staff development, meets applicable regulatory and annual health assessment requirements, and communicates professionally and respectfully with patients, families, hospital staff, and the wider community.
Requirements
- High school diploma or equivalent.
- Certificate of completion of a medical assistant or patient care assistant program, or equivalent, with venipuncture and EKG skills.
- Documentation of Medical Assistant/Patient Care Associate training.
- Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service.
- Ability to set priorities, solve problems, exercise proper judgment in difficult situations, and be flexible.
- Sufficient oral and written English skills to communicate effectively.
- Physical stamina and manual dexterity to perform a variety of tasks and skills in the assigned area.
- American Heart Association Heartsaver or BLS certification.
Nice To Haves
- Three to nine months of healthcare experience preferred.
Responsibilities
- Perform clinical, technical, service, and administrative tasks, applying knowledge and skills appropriate to the ages and needs of patients in the assigned area.
- Measure and record vital signs, document intake and output and other assigned data, and obtain patient pain ratings as a fifth vital sign where applicable.
- Perform clinical procedures, including specimen collection, blood glucose testing, venipuncture, EKGs, applying compression devices, post-mortem care, and maintaining skin integrity.
- Prepare for selected procedures and assist registered nurses as directed.
- Assist patients with feeding, bathing, toileting, ambulation, and mobilization; orient patients to the clinical environment.
- Support dietary functions, including delivering and collecting trays, providing menus, assisting with menu completion, mixing nutritional supplements, reporting changes in eating patterns, and transmitting dietary orders and changes accurately and promptly.
- Maintain a safe, clean, and functional environment, including helping with room maintenance, removing trash, and reporting physical plant or equipment problems to managers.
- Provide one-to-one or close observation for patient safety, elopement risk, or suicide prevention.
- Maintain isolation status for patients under the direction of an RN and according to established procedures.
- Complete scheduled hourly patient care checks and rounds, focusing on toileting, comfort, positioning, and pain awareness; notify the RN if rounds are incomplete.
- Use the Vocera system or Mount Sinai phone according to sign-in/sign-out protocol where activated.
- Perform other assigned duties, including generating reports.
- Respect patients’ individual needs, beliefs, and diversity, and promote an environment sensitive to cultural diversity.
- Greet visitors and answer telephones promptly and courteously; escort visitors and provide appropriate information as needed.
- Answer the Patient Call System and refer calls to appropriate staff.
- Transport patients on stretchers or in wheelchairs as required, perform emergency transports, and transport specimens.
- Deliver and collect bedside trays and deliver flowers to patients.
- Strip units or cubicles, perform emergency clean-up, and make discharge beds.
- Update communication boards and discharge logs; assemble medical records; and update admission, transfer, and discharge systems or processes.
- Maintain supplies and care for equipment.
- Participate in departmental performance improvement activities.
- Maintain patient and employee confidentiality and observe the Health Care System’s compliance policies.
- Participate in the development of other staff members, identify learning strengths and needs, and use learning resources.
- Meet regulatory, licensure, and annual health assessment requirements.
- Communicate professionally, courteously, and respectfully with patients, families, significant others, hospital staff, and the extended community.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
