Patient Care Associate-MSH-KCC 5N Med/Tele-FT-Nights-EOW
About The Position
The Patient Care Associate is an integral member of the clinical care team and provides patient care and support activities within the Specialty Service. The associate supports registered nurses by assisting patients with activities of daily living, collecting specimens, performing clinical procedures, and maintaining a safe, clean environment. Care is provided in a manner that is responsive to patients’ physical, psychosocial, educational, safety, cultural, and individual needs. The role also includes observing patients, completing hourly care rounds, assisting with dietary needs, supporting patient mobility and transport, maintaining supplies and equipment, and carrying out assigned administrative and communication tasks. The associate participates in department performance improvement and staff development, maintains confidentiality, and meets regulatory and annual health assessment requirements.
Requirements
- High school diploma or equivalent.
- Certificate of completion of a medical assistant, patient care assistant, or equivalent program, with skills in venipuncture and EKG.
- Documentation of Medical Assistant/Patient Care Associate training.
- Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service.
- Ability to set priorities, solve problems, exercise proper judgment in difficult situations, and remain flexible.
- Sufficient oral and written English skills to communicate effectively.
- Physical stamina and manual dexterity to perform a variety of tasks and skills in the assigned area.
- American Heart Association Heartsaver or BLS certification.
Nice To Haves
- Three to nine months of healthcare experience preferred.
Responsibilities
- Perform and record vital signs, document intake and output and other assigned data, and obtain pain ratings where applicable.
- Perform clinical procedures including specimen collection, blood glucose checks, venipuncture, EKGs, application of compression devices, post-mortem care, and maintenance of skin integrity.
- Set up for selected procedures and assist registered nurses as directed.
- Assist patients with activities of daily living, including feeding, bathing, toileting, ambulation, and mobilization; orient patients to the clinical environment.
- Support dietary functions by delivering and collecting trays, assisting with menus, mixing nutritional supplements, reporting changes in eating patterns, and transmitting dietary orders and changes accurately and promptly.
- Maintain a safe, clean, and functional environment; assist with room maintenance and patient comfort, remove trash, report facility or equipment problems, and perform emergency clean-up and discharge bed making.
- Provide one-to-one or close observation for safety, elopement risk, or suicide prevention, as assigned.
- Maintain patient isolation status under RN direction and established procedures.
- Complete scheduled hourly care checks and rounds, with attention to toileting, comfort, positioning, and pain awareness; notify the RN if rounds are not completed.
- Use the Vocera system or Mount Sinai phone according to applicable sign-in and sign-out protocols.
- Greet visitors, answer telephones and the patient call system courteously, refer calls to appropriate staff, provide information as appropriate, and escort visitors when needed.
- Transport patients using stretchers or wheelchairs and perform emergency transports; transport specimens and deliver flowers as assigned.
- Strip units or cubicles, update communication boards and discharge logs, assemble medical records, and update admission, transfer, and discharge systems and processes.
- Maintain supplies and care for equipment; perform other assigned duties, including generating reports.
- Respect patients’ individual needs, beliefs, and diversity, and contribute to an environment sensitive to cultural diversity.
- Participate in departmental performance improvement activities and comply with health system policies, including confidentiality and compliance requirements.
- Participate in developing other staff members, identify learning strengths and needs, use learning resources, and meet regulatory, licensure, and annual health assessment requirements.
- Communicate professionally, courteously, and respectfully with patients, families, hospital staff, and the extended community.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
