Patient Care Associate- Emergency Department - Full Time - Day EOW

Mount Sinai Health System•New York, NY

8d•$28 - $30

About The Position

The Patient Care Associate is an integral member of the clinical care team and provides patient care and support activities that promote patient-focused care within the Specialty Service. The role supports registered nurses with activities of daily living, specimen collection, clinical procedures, and maintaining a safe, clean environment. This position is full-time, day shift, with every other weekend (EOW).

Requirements

High school diploma or equivalent.
Certificate of completion of a medical assistant or patient care assistant program, or equivalent, with skills in venipuncture and EKG.
Documentation of Medical Assistant/Patient Care Associate training.
Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service.
Ability to set priorities, solve problems, use proper judgment in difficult situations, and remain flexible.
Sufficient oral and written English skills to communicate effectively.
Physical stamina and manual dexterity to perform a variety of tasks and skills in the assigned area.
American Heart Association Heartsaver or BLS certification.

Nice To Haves

Three to nine months of healthcare experience preferred.

Responsibilities

Perform clinical, technical, service, and administrative tasks, providing care appropriate to the physical, psychosocial, educational, safety, and other needs of patients in the assigned area.
Measure and record vital signs, document intake and output and other assigned data, and obtain pain ratings as a fifth vital sign except in Pediatrics.
Perform clinical procedures, including specimen collection, blood glucose testing, venipuncture, EKGs, applying compression devices, post-mortem care, and maintaining skin integrity.
Set up selected procedures and assist registered nurses as directed.
Assist patients with activities of daily living, including feeding, bathing, toileting, ambulation, and mobilization; orient patients to the clinical environment.
Support dietary functions by delivering and collecting trays, distributing menus, assisting with menu completion, mixing nutritional supplements, reporting changes in eating patterns, and maintaining timely dietary-order transmission.
Maintain a safe, clean, and functional environment; assist with room maintenance and comfortable patient movement; report physical plant and equipment problems to managers.
Perform one-to-one or close observation for patient safety, elopement risk, or suicide prevention, and maintain isolation status under registered nurse direction and established procedures.
Complete scheduled hourly care checks and rounding, focusing on toileting, comfort, positioning, and pain awareness; notify the registered nurse if rounding is incomplete.
Use the Vocera system or Mount Sinai phone according to sign-in/sign-out protocols where activated.
Greet visitors, answer telephones and patient call systems courteously, refer calls to appropriate staff, provide appropriate information, and escort visitors when needed.
Transport patients, specimens, and equipment as required; perform emergency transport and emergency clean-up; strip units or cubicles; make discharge beds; deliver flowers; and deliver and collect bedside trays.
Update communication boards and discharge logs; assemble medical records; and update admission, transfer, and discharge systems and processes.
Maintain supplies and care for equipment; perform other assigned duties, including generating reports.
Respect patients’ individual needs, beliefs, and diversity, and contribute to an environment sensitive to cultural diversity.
Participate in departmental performance-improvement activities, maintain patient and employee confidentiality, and observe Health Care System compliance policies.
Participate in the development of other staff members, meet regulatory, licensure, and annual health-assessment requirements, identify learning strengths and needs, and use learning resources.
Communicate and collaborate professionally, courteously, and respectfully with patients, families, hospital staff, and the extended community.