Patient Care Associate- Emergency Department - Full Time- Evening EOW

Mount Sinai Health System•New York, NY

15h•$29 - $31

About The Position

As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities that promote patient-focused care within the Specialty Service. The role supports registered nurses with patient care activities, including assisting with activities of daily living, collecting specimens, performing procedures, maintaining a safe and clean environment, and completing other duties as needed. The position includes clinical, technical, service, administrative, organizational, educational, and communication responsibilities. The Patient Care Associate provides care appropriate to the physical, psychosocial, educational, and safety needs of patients served in the assigned area; maintains patient and employee confidentiality; participates in department performance improvement and staff development; and interacts professionally and respectfully with patients, families, hospital staff, and the broader community. This is a full-time evening position in the Emergency Department, with every-other-weekend work. The listed hourly salary range is $29.30–$31.07. Actual salary depends on factors including experience, education, and operational need; the range does not include bonuses, incentive or differential pay, or other compensation or benefits.

Requirements

High school diploma or equivalent.
Certificate of completion of a medical assistant or patient care assistant program, or equivalent, with skills in venipuncture and EKG.
Documentation of Medical Assistant/Patient Care Associate training.
Interpersonal skills to communicate and collaborate effectively with other members of the Specialty Service.
Ability to set priorities, solve problems, use proper judgment in difficult situations, and be flexible.
Sufficient oral and written English-language skills to communicate effectively.
Physical stamina and manual dexterity to perform a variety of tasks and skills in the area of assignment.
American Heart Association Heartsaver or BLS certification.

Nice To Haves

Three to nine months of healthcare experience is preferred.

Responsibilities

Demonstrate the ability to perform clinical, technical, service, and administrative tasks.
Provide care using knowledge and skills appropriate to the physical, psychosocial, educational, safety, and related needs of patients served in the assigned area.
Measure and record vital signs, document intake and output and other assigned data, and obtain pain-scale ratings as a fifth vital sign except in Pediatrics.
Perform clinical procedures, including specimen collection, blood glucose testing, venipuncture, EKGs, application of compression devices, post-mortem care, and maintenance of skin integrity.
Set up selected procedures and assist registered nurses as directed.
Assist patients with activities of daily living, including feeding, bathing, toileting, orientation to the clinical environment, ambulation, and mobilization.
Support dietary functions by delivering and collecting trays, distributing menus, helping patients complete menus, mixing nutritional supplements, reporting eating-pattern changes to the RN or dietitian, and transmitting dietary orders and changes accurately and promptly.
Maintain a safe, clean, functional environment; support patient comfort and movement; assist with room maintenance, bed-stripping, and trash removal; and report physical plant or equipment problems to managers.
Perform one-to-one or close observation for needs such as safety, elopement risk, and suicide prevention.
Maintain isolation status for patients under RN direction and according to established procedures.
Perform scheduled hourly care checks and rounding, with attention to toileting, comfort, positioning, and pain awareness; notify the RN if rounding is not completed.
Use the Vocera system or Mount Sinai phone according to sign-in and sign-out protocols where activated.
Complete other assigned duties, including generating reports.
Promote cultural sensitivity and respect each patient’s individual needs, beliefs, and diversity in care delivery.
Greet visitors, answer telephones and the Patient Call System promptly and courteously, refer calls to appropriate staff, provide information as appropriate, and escort visitors when necessary.
Transport patients by stretcher or wheelchair, perform emergency transport and emergency clean-up, and transport specimens.
Deliver and collect bedside trays and deliver flowers to patients.
Strip units or cubicles and make discharge beds.
Update communication boards and discharge logs; assemble medical records; and update admission, transfer, and discharge systems or processes.
Maintain supplies and care for equipment.
Participate in departmental performance-improvement activities and observe the Health Care System’s compliance policies.
Maintain patient and employee confidentiality in the management of information.
Participate in the development of other staff members, identify learning strengths and needs, and use learning resources.
Meet regulatory, licensure, and annual health-assessment requirements.
Communicate courteously and respectfully with patients, families, significant others, hospital staff, and the extended community.