MGH Patient Care Assistant | Medical Acute Care

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

The Patient Care Assistant (PCA) works under the direction of licensed personnel on White 9, a 25-bed medical acute care unit in Boston. The unit cares for patients admitted primarily from the Emergency Department with single- or multi-system problems, including alterations in gas exchange, airway clearance, cardiac or renal function, nutrition, hepatic function, skin integrity, and mental status. The PCA assists patients with activities of daily living and performs assigned patient-care and clinical tasks. This role requires day and night availability, rotating weekend and holiday coverage, and onsite work. The posting describes schedules that provide either 24 hours per week through two 12-hour shifts or 20 hours per week through one 8-hour and one 12-hour shift; the listed scheduled weekly hours are 24.

Requirements

High school diploma or equivalent is preferred; experience cannot be accepted in lieu of a degree.
The posting lists Basic Life Support (BLS), Certified Medical Assistant (National Certification), Nursing Assistant/Patient Care Technician (National Certification), and Nursing Assistant (LNA - New Hampshire) under licenses and credentials.
Patient-care or elder-care experience of 0–1 year is preferred.
Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient/customer service skills.
Ability to lift up to 35 pounds.
Computer proficiency sufficient to work efficiently with electronic medical records.
Day and night availability, including rotating weekend and holiday coverage.

Nice To Haves

High school diploma or equivalent.
0–1 year of patient-care or elder-care experience.

Responsibilities

Perform and document assigned patient-care and clinical duties, including point-of-care testing, vital signs, EKGs, bathing and sanitary needs, transfers and ambulation assistance, 1:1 safety observation, and phlebotomy.
Assist RNs and physicians with examinations and treatments as required.
Document patient height, weight, fluid and food intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
Assist patients with meal setup, eating, and feeding as needed.
Keep patient rooms appropriately stocked, equipped, and clean as needs and patient volumes change.
Retrieve and set up equipment, clean it between patient use, and report malfunctioning equipment according to organizational policy.
Assist with patient admissions and discharges.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and patient condition.
Contribute to a positive, collaborative team environment that promotes teamwork and professional growth.

Benefits

Weekly pay.
Medical, dental, and vision insurance.
Tuition reimbursement.
Shift differentials for evening, night, and weekend shifts.
Generous paid time off.
Subsidized MBTA pass (50% discount).
Childcare and emergency backup care resources.
Hospital-paid retirement plan and tax-sheltered annuity plan.
Employee discounts on tickets and passes for ski resorts, museums, and sporting events.
Membership to the MGB Fitness Center.