MGH Patient Care Assistant | Medical Unit

Mass General Brigham•Boston, MA

2d•Onsite

About The Position

The Patient Care Assistant (PCA) works under the direction of licensed personnel to support patients with activities of daily living, including bathing, dressing, and eating, and to assist with measuring temperature, blood pressure, pulse, and respiration. The role is based on Phillips 20, a twenty-bed General Medicine unit in Boston, Massachusetts, caring for adults with a wide variety of acute medical illnesses and chronic diseases. The unit emphasizes high-quality, individualized, holistic, and compassionate care. The position provides patient care and clinical support to nurses, physicians, and the interdisciplinary care team. The role is per diem, with day and night availability and rotating weekend and holiday coverage. Applicants seeking per diem employment with weekly availability will be strongly considered.

Requirements

Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient/customer service skills.
Ability to lift up to 35 pounds.
Computer proficiency sufficient to work efficiently with electronic medical records.
The posting lists Basic Life Support (BLS), Certified Medical Assistant (National Certification), and Nursing Assistant/Patient Care Technician (National Certification) under licenses and credentials.

Nice To Haves

High school diploma or equivalent preferred.
Zero to one year of experience working in patient care or elder care preferred.

Responsibilities

Perform and document patient care-related duties and clinical functions, including point-of-care testing, vital signs, EKGs, bathing and other sanitary needs, patient transfers and ambulation, 1:1 safety observation, and phlebotomy.
Assist registered nurses and physicians with examinations and treatments as required.
Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
Set up food trays and assist patients with eating and feeding as needed.
Ensure patient rooms are stocked, equipped, and cleaned appropriately as needs and patient volumes change.
Retrieve, set up, and clean equipment between patient use, and report malfunctioning equipment according to organizational policy.
Assist with admitting and discharging patients.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient care and condition issues.
Foster a positive, collaborative team environment that promotes teamwork and professional growth.