MGH Patient Care Assistant | PACU
About The Position
The Patient Care Assistant works under the direction of licensed personnel to help patients with activities of daily living, including bathing, dressing, and eating, and to take vital signs such as temperature, blood pressure, pulse, and respiration. The role is based in the PACU, which has 111 bays and cares for post-operative patients recovering from anesthesia before they move to an inpatient unit. The team provides holistic, complex, and compassionate care to adult patients and is recognized for its clinical expertise and interdisciplinary collaboration. The schedule is 36 hours per week across three 12-hour shifts, with both day and night shifts (7 a.m.–7 p.m. and 7 p.m.–7 a.m.). Employees must be able to work both shifts and one weekend shift per month, on a Saturday or Sunday. The position is onsite at 267 Charles Street.
Requirements
- Ability to work both day and night shifts.
- Ability to work one weekend shift per month, on a Saturday or Sunday.
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Strong patient and customer service skills.
- Ability to lift up to 35 pounds.
- Proficient computer skills to work efficiently with electronic medical records.
Nice To Haves
- At least one year of inpatient acute care experience is preferred by the unit.
- High school diploma or equivalent preferred.
- Basic Life Support (BLS) certification preferred.
- National Certified Medical Assistant credential preferred.
- Massachusetts Emergency Medical Technician—Basic credential preferred.
- Nursing Assistant credential from the Massachusetts Board of Nursing preferred.
- Zero to one year of experience working in patient care or elder care preferred.
- Professional license or certification such as Nursing Assistant, Medical Assistant, EMT, or other critical care training preferred by the unit.
Responsibilities
- Perform and document patient-care and clinical duties as assigned, including point-of-care testing, vital signs, EKGs, bathing and other sanitary care, patient transfers and ambulation, one-to-one safety observation, and phlebotomy.
- Assist registered nurses and physicians with examinations and treatments as required.
- Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
- Set up food trays and assist patients with eating and feeding as needed.
- Keep patient rooms stocked, equipped, and appropriately cleaned based on patient needs and volumes.
- Retrieve, set up, and clean equipment between patient use, and report malfunctioning equipment according to organizational policy.
- Assist with admitting and discharging patients.
- Facilitate orientation of new Patient Care Assistant team members as directed.
- Interact effectively with patients, visitors, and other care team members.
- Communicate promptly and effectively with nursing staff about patient-care issues and conditions.
- Foster a positive, collaborative team environment that promotes teamwork and professional growth.
Benefits
- Weekly pay
- Medical, dental, and vision insurance
- Tuition reimbursement
- Shift differential for evening, night, and weekend shifts
- Generous paid time off
- Subsidized MBTA pass (50% discount)
- Resources for childcare and emergency backup care
- Hospital-paid retirement plan and tax-sheltered annuity plan
- Discounts on tickets and passes for activities including ski resorts, museums, and sporting events
- Membership to the MGB Fitness Center
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
