MGH Patient Care Assistant | Medical Unit

Mass General Brigham•Boston, MA

3d•$21 - $27•Onsite

About The Position

The Patient Care Assistant (PCA) works under the direction of licensed personnel on Phillips 20, a 20-bed General Medicine unit in Boston. The unit cares for adults with a wide variety of acute medical illnesses and chronic diseases, with an emphasis on individualized, holistic, complex, and compassionate care. The PCA provides day-to-day patient support and clinical assistance, and is expected to be available for rotating weekend and holiday coverage. Applicants seeking per diem employment with weekly availability will be strongly considered.

Requirements

Basic Life Support (BLS) credential.
National certification as a Certified Medical Assistant or Nursing Assistant/Patient Care Technician.
Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient/customer service skills.
Ability to lift up to 35 pounds.
Computer proficiency to work efficiently with electronic medical records.

Nice To Haves

High school diploma or equivalent preferred.
0–1 year of experience working in patient care or elder care preferred.

Responsibilities

Perform and document assigned patient-care duties and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary needs, transfers, ambulation assistance, one-to-one safety observation, and phlebotomy.
Assist registered nurses and physicians with examinations and treatments as required.
Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
Help patients set up food trays, eat, and receive feeding assistance as needed.
Ensure patient rooms are appropriately stocked, equipped, and cleaned as needs and patient volumes change.
Retrieve and set up equipment, clean it between patient use, and report malfunctioning equipment according to organizational policy.
Assist with admitting and discharging patients.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and condition.
Promote a positive, collaborative team environment that supports teamwork and professional growth.