MGH Patient Care Assistant | Clinical Decision Unit

Mass General Brigham•Boston, MA

5d•$21 - $27•Onsite

About The Position

The Patient Care Assistant works under the direction of licensed personnel on the 31-bed Bigelow 12 Clinical Decision Unit, a short-stay admission pathway serving general medicine patients who require inpatient-level care for approximately 48 to 72 hours. The unit cares for patients with a diverse range of medical diagnoses requiring complex nursing care. This is a full-time, onsite night position scheduled for three 12-hour shifts per week after training, with mandatory weekend shifts each month and a rotating holiday schedule. The PCA assists patients with activities of daily living and performs assigned patient-care and clinical duties, including vital signs, EKGs, phlebotomy, patient observation, and assisting with exams and treatments. The role also involves documenting patient information in the electronic health record, preparing rooms and equipment, supporting admissions and discharges, and communicating effectively with patients, visitors, and the care team.

Requirements

Basic Life Support (BLS) credential.
Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient/customer service skills.
Ability to lift up to 35 pounds.
Computer proficiency to work efficiently with electronic medical records.

Nice To Haves

High school diploma or equivalent preferred.
National Certified Medical Assistant certification.
National Nursing Assistant/Patient Care Technician certification preferred.
Nursing Assistant credential preferred.
0–1 year of patient-care or elder-care experience preferred.

Responsibilities

Perform assigned patient-care duties and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary care, patient transfers and ambulation, 1:1 safety observation, and phlebotomy.
Assist RNs and physicians with examinations and treatments as required.
Document height, weight, food and fluid intake, urine/stool/vomit or other drainage output, and blood glucose results in the electronic health record.
Set up food trays and assist patients with eating and feeding as needed.
Keep patient rooms stocked, equipped, and appropriately clean based on patient needs and volume.
Retrieve and set up equipment, clean it between patient uses, and report malfunctions according to organizational policy.
Assist with admitting and discharging patients.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and conditions.
Promote a positive, collaborative team environment that supports teamwork and professional growth.