MGH Patient Care Assistant | Inpatient Surgery

Mass General Brigham•Boston, MA
•Onsite

About The Position

The Patient Care Assistant works under the direction of licensed personnel on Ellison 7, a fast-paced, 36-bed adult inpatient trauma and surgical unit. The unit cares for patients who have experienced multiple trauma and patients recovering from surgery, including abdominal and cancer surgeries. The role supports patient care through assistance with activities of daily living, basic clinical tasks, documentation, and coordination with the nursing and physician teams. The position is onsite at 267 Charles Street. Schedules include day shifts (7 a.m.–3 p.m. or 7 a.m.–7 p.m.) and night shifts (7 p.m.–7 a.m. or 11 p.m.–7 a.m.), with rotating shifts, mandatory weekend shifts each month, and a rotating holiday schedule. The position is scheduled for 40 hours per week; no more than four shifts per week. Full-time permanent applicants are strongly preferred.

Requirements

  • Ability to understand and follow written and oral instructions.
  • Knowledge of medical terminology.
  • Strong patient or customer service skills.
  • Ability to lift up to 35 pounds.
  • Computer proficiency sufficient to work with electronic medical records.
  • Experience working in patient care or elder care is preferred; 0–1 year is listed.
  • High school diploma or equivalent is preferred; experience cannot substitute for a degree.
  • The listed credentials are Basic Life Support (BLS), Certified Medical Assistant (National Certification), and Nursing Assistant/Patient Care Technician (National Certification).

Nice To Haves

  • High school diploma or equivalent.
  • 0–1 year of experience working in patient care or elder care.
  • Availability for full-time permanent employment of 36–40 hours per week.

Responsibilities

  • Perform and document assigned patient-care duties and clinical functions, including point-of-care testing, vital signs, EKGs, bathing and other hygiene needs, patient transfers and ambulation assistance, one-to-one safety observation, and phlebotomy.
  • Assist registered nurses and physicians with examinations and treatments as required.
  • Record height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
  • Assist patients with meal setup, eating, and feeding as needed.
  • Keep patient rooms stocked, equipped, and appropriately cleaned as needs and patient volumes change.
  • Retrieve, set up, and clean equipment between patient uses; report malfunctioning equipment according to organizational policy.
  • Assist with patient admissions and discharges.
  • Facilitate orientation of new Patient Care Assistant team members as directed.
  • Interact effectively with patients, visitors, and other care team members.
  • Communicate promptly and effectively with nursing staff about patient-care issues and patient condition.
  • Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • Shift differentials for evening, night, and weekend shifts
  • Paid time off
  • Subsidized MBTA pass (50% discount)
  • Childcare and emergency backup care resources
  • Hospital-paid retirement plan
  • Tax-sheltered annuity plan
  • Employee discounts on tickets and passes for ski resorts, museums, and sporting events
  • Membership to the MGB Fitness Center
  • Weekly pay
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