Temp Patient Care Administrator (Concierge Primary Care)

Private Medical • Miami Beach, FL

3d • $36 - $40 • Onsite

About The Position

Private Medical is seeking a temporary, full-time Patient Care Administrator for its concierge primary care practice in Miami Beach. This assignment provides leave coverage for up to 9–10 months, ideally beginning at the end of December or in early January and continuing through September or October. The schedule is Monday through Friday, five 8-hour days per week, totaling 40 hours weekly excluding a 30-minute lunch, during traditional business hours. Weekends are not required.

The Patient Care Administrator provides concierge-level service to patients and physician teams. The role includes administrative responsibilities such as scheduling, billing, patient communication, and organizing the electronic medical record, while also identifying opportunities to improve practice operations and support exceptional care delivery. The administrator is expected to build relationships with patients, organize and prioritize projects, and proactively address potential issues.

Private Medical is a privately held, physician-led practice operating in California, Florida, and New York. Its teams provide relationship-focused, evidence-based, longitudinal care in coordination with other clinicians, specialists, and medical centers. The company describes its work environment as low-stress, productive, and passionate, with opportunities to contribute to practice development and develop professionally, creatively, and personally.

Effective January 1, 2027, staff positions will be classified as hourly, non-exempt. The hourly rate for this position is $36.06–$40.38, with overtime eligibility under applicable federal, state, and local laws.

Requirements

• At least 1 year of experience.
• Advanced computer literacy, primarily with Apple computers, and comfort working in a tech-enabled, paperless environment.
• A proven track record of providing extraordinary customer service.
• Excellent critical-thinking and communication skills.
• Ability to work autonomously and demonstrate responsibility and proactivity.
• Professional poise and sophistication comparable to a C-level executive assistant or luxury-hotel reception role.
• Enthusiasm for and passion for the organization’s mission.
• Tenacity in following through and closing the loop on both quick-turnaround and long-term responsibilities.
• Excellent verbal and written communication skills.
• Exceptional ability to multitask, self-prioritize, work efficiently, and maintain high productivity.
• Adeptness with technology applications and services.

Nice To Haves

• Bachelor’s degree, preferably in a science or medically related field.
• Healthcare experience.

Responsibilities

• Provide concierge services to patients, including assistance with prescriptions, coordination with other offices and hospitals, appointments, follow-ups, tracking appointments, and facilitating patient needs.
• Develop sincere relationships with patients.
• Communicate respectfully and responsively with prospective and current patients by email and phone.
• Warmly greet patients and assist with check-in and check-out.
• Schedule physician appointments and provide corresponding reminders.
• Coordinate and track outside consultations, tests, and imaging studies for patients.
• Obtain prior authorizations for prescriptions and diagnostic services.
• Upload laboratory results and other outside documentation into the electronic medical record (EMR).
• Answer and triage phone calls.
• Perform other assigned responsibilities and projects as needed.
• Carry out standard administrative functions, including scheduling, billing, patient communication, and EMR organization.
• Identify ways to improve practice operations in support of exceptional care delivery.
• Organize and prioritize projects and proactively address potential issues.

Benefits

• 401(k) with a match of up to 3% of salary.
• Robust health benefits.
• Three weeks of paid time off.
• Ten paid holidays and one floating holiday.
• Overtime pay eligibility in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed