Executive Administrator, Primary Care

Mass General Brigham•Somerville, MA

1d•Hybrid

About The Position

Mass General Brigham is seeking two Executive Administrators to help lead the transformation and integration of Primary Care across the system: one overseeing Primary Care for the Community Division and one overseeing Primary Care for the Academic Medical Centers. The scope and organizational alignment of each position will be discussed during the interview process. The Executive Administrator is a senior leadership team member responsible for establishing and executing an integrated Primary Care service line across Mass General Brigham. Working closely with the MGB Associate Chief of Primary Care and Chief Administrator, this role primarily oversees administrative functions across MGB Primary Care. The position leads operational, quality, financial, staffing, and systems initiatives to support a patient-centered, high-quality clinical practice and coordinated service line.

Requirements

Master’s degree in a related field of study, or relevant experience in lieu of a degree.
8–10+ years of related experience.

Responsibilities

Manage and improve a patient-centered, high-quality, high-functioning clinical practice, implementing quality, workflow, staffing, and other initiatives to improve the patient experience.
Implement workflow changes, system changes, and enhancements to optimize use of Epic; develop, implement, oversee, and approve policies, procedures, and systems, revising them as needed to maximize efficiency.
Resolve administrative questions, issues, and problems, delegating resolution to managers when appropriate.
Conduct staff and physician faculty meetings to share information and solicit input concerning policies, procedures, and operations.
Lead the division’s coordinated operations as a cohesive service line and integrate those operations with community division leadership across MGB hospitals and community practices.
Participate in negotiating, managing, and developing equipment contracts and professional services agreements related to the division.
Oversee appointment, visa, group-practice, and third-party credentialing and enrollment applications, and ensure copies are maintained in an organized manner.
Develop and monitor annual operating and capital budgets; monitor cost centers and funds, track operational performance and capital spending, and present monthly financial performance information to leadership and others as appropriate.
Develop mechanisms to monitor individual physician productivity and financial performance as needed to implement physician compensation plans.
Recruit, train, supervise, and support the professional development of non-professional staff, including Administrative Directors and Administrative Managers, and act as a resource for professional staff.