Executive Administrator, Primary Care

Mass General Brigham•Somerville, MA

3d•$161,658 - $235,154•Hybrid

About The Position

The Executive Administrator is a senior leadership team member responsible for establishing and executing an integrated Primary Care service line across Mass General Brigham. The role primarily oversees administrative functions across MGB Primary Care and works closely with the MGB Associate Chief of Primary Care and Chief Administrator. Two positions are available: one overseeing Primary Care for the Community Division and one overseeing Primary Care for the Academic Medical Centers. Further details about each role’s scope and organizational alignment will be shared during the interview process.

Requirements

Master’s degree in a related field, or experience in lieu of a degree may be accepted.
8–10+ years of related experience.

Responsibilities

Manage and improve patient-centered, high-quality, high-functioning clinical practices, implementing quality, workflow, staffing, and other initiatives to improve the patient experience.
Implement workflow and system changes and enhancements to optimize Epic use; develop, implement, oversee, and approve policies, procedures, and systems, revising them as needed to maximize efficiency.
Resolve administrative questions, issues, and problems, delegating resolution to managers when appropriate.
Conduct staff and physician faculty meetings to share information and solicit input on policies, procedures, and operations.
Lead the Division’s coordinated operations as a cohesive service line and help integrate operations with community division leadership across MGB hospitals and community practices.
Participate in negotiating, managing, and developing equipment contracts and professional services agreements related to the Division.
Oversee appointment, visa, group-practice, and third-party credentialing and enrollment applications, ensuring copies are maintained in an organized manner.
Develop and monitor annual operating and capital budgets; track cost-center and fund performance and capital spending; present monthly financial performance information to leadership and other appropriate parties.
Develop mechanisms to monitor individual physician productivity and financial performance as needed to implement physician compensation plans.
Recruit, train, supervise, and support the professional development of non-professional staff, including Administrative Directors and Administrative Managers, and act as a resource for professional staff.