Patient Admissions Representative

Seafield Center•Westhampton Beach, NY

54d•Onsite

About The Position

This is a part-time position for a Patient Admissions Representative. The primary function is to serve as the initial point of contact for potential clients, families, EAPs, detoxes, and other referral sources to facilitate admissions to Seafield facilities. This role is classified as Essential Day 2 for emergency closure purposes. The position requires ensuring clients are treated with dignity and respect, with affirming care for LGBTQ clients. Responsibilities include assisting with admissions, coordinating with medical facilities and employers, answering calls, explaining programs, recording admission information, scheduling assessments, handling insurance verifications, preparing documents, coordinating with UR and Medical departments, arranging transportation, maintaining relationships with referral sources, managing bed availability, reviewing medical paperwork, maintaining the bed board, scanning documents, giving tours, and processing payments. The role requires performing other duties as assigned.

Requirements

High school graduate with a minimum of two (2) years working experience in public service area.
Good basic telephone and typing skills.
Must be detail oriented and able to work independently.
Thorough knowledge of and experience with 12 Step Recovery Program.

Responsibilities

Serve as the initial contact for potential clients and/or families, EAP’s, detoxes and other referral sources to facilitate admission to appropriate Seafield facility.
Assist with client admissions, working with medical facilities, employers, and referral sources.
Answer calls, explain Seafield programs, and record admission info.
Schedule assessment appointments and handle insurance verifications.
Ensure insurance verification is complete before assessments.
Prepare documents and work with UR and Medical departments.
Coordinate transportation for client admissions.
Maintain relationships with referral sources and follow their protocols.
Coordinate bed availability and review medical paperwork for placement.
Work with Medical Director and maintain the bed board.
Scan documents, give tours, and process payments.
Perform other duties as assigned.