Admissions Representative

Tucson Rehabilitation Hospital•Tucson, AZ

About The Position

The Admissions Representative maintains admission guidelines and best practices in support of the Director of Business Development and Admission Manager. The role serves as a first point of contact for referral sources, assists with referral management, and communicates leads to business development team members under the Admission Manager’s direction. The position also supports daily operational duties related to admissions and census.

Requirements

Valid driver’s license.
At least 1 year of experience in a similar or related role.
Knowledge of healthcare compliance requirements.
Exceptional customer service and the ability to maintain patient confidentiality.
Professional demeanor and excellent communication skills.
Ability to be flexible and function under high-volume conditions.
Excellent verbal and written communication skills.
Strong organizational, time-management, and prioritization skills.
Strong analytical and critical-thinking skills.
Detail-oriented and able to meet strict time frames.

Nice To Haves

Clinical experience in an acute care setting.
Familiarity with insurance products and payors.

Responsibilities

Coordinate referral management and communicate effectively with team members.
Complete billing and insurance verification.
Obtain admission compliance paperwork efficiently and on time.
Obtain and maintain relevant pre-admission records and documentation.
Ensure completion of pre-admission requirements for business development team members.
Work with the Admission Manager and Director of Business Development on daily operational duties, including admissions and census activities.
Complete other duties as assigned by leadership, the Director of Business Development, and the Admission Manager.