Admissions Representative

USPI • Fort Worth, TX

13d

About The Position

Baylor Surgicare at Oakmont is hiring an Admissions Representative to support patient admissions at its surgical care facility. The role interfaces with visitors, patients, family members, and physicians by phone and in person, helping ensure patients are admitted efficiently and directed appropriately. The position requires weekdays only, with no holidays, weekends, nights, or call responsibilities.

Baylor Surgicare at Oakmont is a joint venture with USPI and has four operating rooms serving specialties including ENT, general surgery, orthopedics, and pain management. The facility is accredited by The Joint Commission, and physicians have ownership or investment interests. USPI describes its work as partnering with physicians and healthcare systems to provide efficient, clinically excellent ambulatory surgical services, and emphasizes an inclusive culture that respects differences and supports individual contributions.

The organization offers competitive pay and benefits, including medical, dental, vision, and prescription coverage; life and AD&D coverage; short- and long-term disability availability; flexible financial benefits including FSAs and HSAs; 401(k) and retirement planning; and paid holidays and vacation.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• BLS certification.
• Good communication and people skills.
• Excellent telephone skills, including screening incoming calls and responding adequately to telephone inquiries.
• Ability to use an Electronic Health Care Record system to document information in a patient's account or record.

Nice To Haves

• Previous medical office or hospital experience.

Responsibilities

• Perform clerical duties involved in admitting patients while keeping delays to a minimum.
• Ensure patient identification, insurance information, and admission paperwork are accurate and scanned into the PAS system.
• Direct patients to the appropriate area upon arrival.
• Ensure patients are registered and marked properly in the PAS system.
• Add walk-in or direct admissions to the PAS system.
• Prepare charts and packets as assigned.
• Promptly refer patient complaints and concerns to the correct department.
• Answer incoming calls, respond appropriately, or transfer calls as needed.
• Assist with distribution of messages.
• Respond promptly when a code is alerted.

Benefits

• Medical, dental, vision, and prescription coverage.
• Life and AD&D coverage.
• Availability of short- and long-term disability.
• Flexible financial benefits including FSAs and HSAs.
• 401(k) and access to retirement planning.
• Paid holidays and vacation.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED