Patient Accounts Representative II (Hybrid)

University Health•Northpoint, TN
•Hybrid

About The Position

Performs billing or collection activities for Patient Accounts. The role is responsible for the initial submission of third-party payer claims, or for following up on and collecting third-party payer claims, self-pay accounts, or legal/liability/workers’ compensation accounts. Uses a variety of electronic systems in the course of this work.

Requirements

  • High school diploma or equivalent.
  • Two to three years of experience with insurance billing and/or claims follow-up in a hospital business office, physician’s office, or insurance billing environment, or relevant experience using billing and claims knowledge.
  • Computer literacy and math aptitude.
  • Ability to use a 10-key calculator, computer keyboard, and basic software applications, including Excel, Word, and Outlook.
  • Knowledge of medical terminology and ICD/CPT/HCPC coding.
  • Good oral and written communication skills.

Responsibilities

  • Submit third-party payer claims initially, or follow up on and collect third-party payer claims.
  • Follow up on and collect self-pay accounts and legal/liability/workers’ compensation accounts.
  • Use electronic systems to perform billing and collection work.
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