Manager - Patient Accounts

Beloit Health System•Beloit, WI

About The Position

Beloit Health System is seeking an experienced, results-driven Patient Accounts Manager to oversee the daily operations of the Patient Financial Services department. The role manages billing, accounts receivable, and payment posting to support accurate and timely reimbursement while maintaining exceptional customer service. The position is in the Beloit Clinic Insurance/Billing department, with a first shift schedule of 8:00 a.m. to 4:30 p.m. and 40 hours per week.

Requirements

Bachelor's degree preferred; a minimum of six years of progressive experience in hospital and provider billing may be considered in lieu of a degree.
Obtain certification as a Health Care Financial Professional (CHFP) within one year of hire.
Knowledge of basic patient accounting processes and healthcare terminology.
Strong leadership skills.
Excellent written and verbal communication skills.
Ability to collaborate effectively with clinical, financial, and operational teams.

Nice To Haves

At least six years of experience in a healthcare or insurance environment.
At least six years of supervisory or managerial experience overseeing hospital and physician billing and accounts receivable management.

Responsibilities

Oversee billing functions, including accurate medical coding, timely claim submissions, and denial management.
Lead and supervise billing staff, enforce HIPAA compliance, analyze financial reports, and optimize reimbursement.
Facilitate and evaluate daily and monthly routine processes.
Assess daily billing and follow-up on collections, charge resolution, and cash posting performed by staff for quality and accuracy.
Analyze data and prepare reports on collections performance and governmental and commercial payer reimbursement.
Stay informed about payer contracts, regulatory changes, and other relevant sources of information, and promptly communicate changes to staff through memos, meetings, or personal interactions.
Maintain payer portals for billing accuracy.
Regularly report to the Director of Revenue Cycle about areas for improvement identified in business office procedures.