Patient Accounts Representative

UHS•Boston, MA
•Onsite

About The Position

Arbour Hospital is an important community resource for a wide range of vital behavioral healthcare services. We treat primary psychiatric and substance abuse disorders and constantly strive to meet the needs of our communities with treatment that address individualized behavioral health needs. At Arbour Hospital, we work diligently and compassionately to provide patients and their families with high-quality care and service excellence across a continuum of specialized behavioral health services. We have proudly served the residents of the greater Boston area since 1909. Our medical staff consists of psychiatrists who average 20 years of practice at our facility, providing a solid and trusted foundation for our patient-focused approach to behavioral healthcare. We stand ready to provide compassionate care through inpatient treatment and a strong continuum of aftercare services, community-based programs, and day treatment. Website: https://www.arbourhospital.com/ A part of the business office for the hospital system, the Patient Account Representative is an integral part of the billing team. This is a full-time, benefit eligible, 40 hours per week position.

Requirements

  • High School Diploma or equivalent.
  • Minimum of two (2) years of experience in healthcare billing

Nice To Haves

  • Associate or Bachelor’s degree preferred

Responsibilities

  • Accurately prepares bills daily and submits them timely
  • Verifies receipt of bill to avoid timely filing denials
  • Reviews patient folders for completeness of patient insurance information and proper signatures
  • Verifies that computerized insurance documentation is up to date and accurate continuously throughout the accounts receivable process.
  • Reviews EOBs for proper payment, documents any denials and resolves denied amounts on a timely basis
  • Ensures bad debts and denials are presented for write-off timely, with all completed supporting documentation
  • Maintains documentation on all third party billing contract rates and procedures
  • Ensures proper contractual discounts and codes are used to net accounts receivable
  • Documents notes completely and concisely regarding follow up activity, while keeping organized paper documentation

Benefits

  • Tuition Reimbursement - $4,000 per year
  • Tuition savings to continue your education with Chamberlain University
  • Challenging and rewarding work environment
  • Career development opportunities across UHS and our 300+ locations!
  • Diverse programming to expand your experience
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • A supportive and collaborative team environment
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