Patient Accounts Analyst

BJC HealthCare • St. Louis, MO

4d

About The Position

BJC HealthCare is seeking a Patient Accounts Analyst to join its transplant billing team, which manages billing follow-up from start to finish and works with government and commercial payors to review contracts, research follow-up accounts, and perform light reconciliation. The role ensures that insurance, accounts receivable, and billing processes are completed accurately and on time, including cash posting, billing, and the review and reconciliation of individual patient accounts. The analyst supports internal departments on accounts receivable matters and works with the management team to maintain efficient operations and proactively identify and resolve issues.

BJC HealthCare is a nonprofit health care organization serving communities primarily in the greater St. Louis, southern Illinois, and southeast Missouri regions. The organization has more than 30,000 employees and operates 14 hospitals and multiple community health locations. Its services include inpatient and outpatient care, primary and community health, home health, mental health, rehabilitation, long-term care, and hospice.

Requirements

• High school diploma or GED.
• 2–5 years of experience.
• Experience in patient bill follow-up is sought in the posting.

Responsibilities

• Analyze payment trends in accounts receivable and denials, working with payors and provider representatives to ensure accuracy with payor contracts.
• Provide expertise in payment and contractual allowances to support accuracy across payor contracts, clinical arrangements, and hospital agreements.
• Monitor third-party carrier reimbursements as defined in contracts and federal and state requirements.
• Ensure appropriate reimbursement in specialty billing areas and for complex claims.
• Analyze, develop, and prepare reports for leadership to support operations and identify trends.
• Use revenue-cycle knowledge to make decisions about claims remediation.
• Participate in regular meetings with payor representatives, clinical departments, and hospital facilities.
• Study data, identify discrepancy patterns, present solutions, and analyze clinical or payor data to inform decisions about patient account remediation.
• Provide informal guidance, support, and training to team members to help achieve revenue management operational objectives.

Benefits

• Comprehensive medical, dental, vision, and life insurance, and legal services available the first day of the month after hire.
• Disability insurance paid for by BJC.
• Annual 4% BJC Automatic Retirement Contribution.
• 401(k) plan with BJC match.
• Tuition assistance available on the first day.
• BJC Institute for Learning and Development.
• Health Care and Dependent Care Flexible Spending Accounts.
• Paid Time Off combining vacation, sick days, holidays, and personal time.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED