PATIENT ACCOUNT REPRESENTATIVE- SCC PRIMARY CARE

c155faa0-8c71-47b0-bbaa-2b7939324014 • Laurel, MS

15h

About The Position

The Patient Account Representative provides administrative support for SCC Primary Care in Laurel, manages patient flow, and helps ensure a smooth and welcoming front desk experience. The role involves greeting and checking in patients, handling calls and appointments, verifying insurance and collecting payments, maintaining accurate patient information, and completing clerical tasks. The position is full-time, Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• At least 2 years of previous healthcare administrative experience.
• Ability to type 30 words per minute.
• Ability to read, write, and understand verbal and written instructions.
• Basic computer skills.
• Ability to perform the essential functions of the position, with reasonable accommodations where applicable.

Responsibilities

• Greet and check in patients professionally and courteously.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using electronic medical records (EMR).
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information accurately in the system.
• Maintain a clean and welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks as needed.
• Protect patient confidentiality and comply with HIPAA regulations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed