Patient Account Registrar

Prime Healthcare•Dover, NJ

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works with all areas of the Admitting department, including PBX operator functions and reception areas, and uses a computer to enter and retrieve data. The registrar communicates with the populations served using age-specific techniques, from neonatal through geriatric patients, and maintains proficiency in medical terminology. Special projects or other assignments may be given and are expected to be completed within a specified timeframe.

Requirements

  • High school graduate or GED equivalent required.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.

Nice To Haves

  • Previous hospital experience as an admissions representative preferred.
  • Knowledge of medical terminology preferred.

Responsibilities

  • Interview patients or their representatives to obtain patient demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work closely with all facets of the Admitting department, including PBX operator functions and reception areas.
  • Operate a computer to input and retrieve data.
  • Communicate with patients across age groups using age-specific techniques.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within the specified timeframe.
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