Patient Account Registrar

Monroe Hospital • Bloomington, IN

15d

About The Position

At Monroe Hospital, the Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works with all areas of the Admitting department, including PBX operator functions and reception areas. The registrar operates a computer to input and retrieve data, communicates with patients across age groups using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given with expectations to complete them within a specified timeframe.

Monroe Hospital is a 32-bed community hospital in Bloomington, Indiana, and a member of Prime Healthcare. It is committed to providing superior, individualized healthcare and has received a Healthgrades Patient Safety Excellence Award, placing it among the top 10% of short-term acute care hospitals.

Requirements

• Customer service experience required.
• High school graduate or GED equivalent required.
• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.

Nice To Haves

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interview patients or their representatives to obtain patient demographics.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work with all facets of the Admitting department, including PBX operator functions and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

What This Job Offers

• Education Level: High school or GED