Patient Account Registrar

Resurrection Medical Center•Chicago, IL

21d•$17 - $23•Onsite

About The Position

The Patient Account Registrar works in the Admitting department at Resurrection Medical Center in Chicago, Illinois. The role interviews patients or their representatives to collect demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. It works closely with other areas of Admitting, including PBX operator functions and reception areas. The registrar operates a computer to enter and retrieve data, communicates with the populations served using age-specific techniques from neonatal through geriatric care, and maintains proficiency in medical terminology. Special projects or other assignments may be given, with completion expected within a specified timeframe.

Requirements

Customer service experience required.
High school graduate or GED equivalent required.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous hospital experience as an admissions representative.
Knowledge of medical terminology.

Responsibilities

Interview patients or their representatives to obtain demographic information.
Obtain insurance information, eligibility, benefits, and authorizations as applicable.
Work closely with all facets of the Admitting department, including PBX operator functions and reception areas.
Operate a computer to input and retrieve data.
Communicate with patients across age groups using age-specific techniques, from neonatal through geriatric populations.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.