Patient Account Registrar

Knapp Medical Center•Weslaco, TX
•Onsite

About The Position

The Patient Account Registrar interviews patients or their authorized representatives to collect accurate demographic and insurance information. The role verifies insurance eligibility, benefits, and required authorizations, and uses computerized systems to enter and retrieve patient data. The registrar works closely with the Admitting department, including reception and PBX functions, and communicates with patients across all age groups using age-appropriate techniques. The position also requires proficiency in medical terminology and completion of special projects or other assignments within specified timeframes.

Requirements

  • High school graduate or GED equivalent.
  • Customer service experience.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous hospital experience as an admissions representative.
  • Knowledge of medical terminology.

Responsibilities

  • Interview patients or authorized representatives to obtain accurate patient demographic information.
  • Secure insurance information and verify eligibility, benefits, and applicable authorizations.
  • Operate computerized systems to input and retrieve patient data.
  • Communicate effectively with patients across all life stages using age-specific techniques.
  • Support Admitting department functions, including reception and PBX operator duties.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.
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