Patient Account Registrar

Prime Healthcare • Evanston, IL

21d • Onsite

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain patient demographic information. The role also secures insurance information, eligibility, benefits, and authorizations as applicable. The registrar works closely with all facets of the Admitting department, including PBX operator functions and reception areas. The position requires using a computer to input and retrieve data, communicating with the population served using age-specific techniques from neonatal through geriatric patients, and maintaining proficiency in medical terminology. Special projects or other assignments may be given, with expectations to complete them within a specified timeframe.

Requirements

• Effective written and verbal communication skills.
• Ability to multitask and prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience required.
• High school graduate or GED equivalent required.

Nice To Haves

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interview patients or their representatives to obtain patient demographic information.
• Secure insurance information, eligibility, benefits, and authorizations as applicable.
• Work with all facets of the Admitting department, including PBX operator functions and reception areas.
• Use a computer to input and retrieve data.
• Communicate with patients across age groups, using age-specific techniques from neonatal through geriatric populations.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments within specified timeframes.

Benefits

• The company offers a comprehensive, competitive benefits package with customizable benefits, resources, programs, and voluntary options.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED