Patient Account Registrar

Saint Francis Hospital•Evanston, IL

23d•Onsite

About The Position

The Patient Account Registrar works in the Admitting department at Prime Healthcare Saint Francis Hospital in Evanston, Illinois, on a per-diem, as-needed basis. The role interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. It also works across the Admitting department, including PBX operator and reception functions. The registrar must operate a computer to enter and retrieve data, communicate with people across age groups using age-specific techniques, and maintain proficiency in medical terminology. Special projects or other assignments may be given with deadlines for completion.

Requirements

Customer service experience is required.
High school graduate or GED equivalent is required.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous hospital experience as an admissions representative.
Knowledge of medical terminology.

Responsibilities

Interview patients or their representatives to obtain demographic information.
Secure insurance information, eligibility, benefits, and authorizations as applicable.
Work with all facets of the Admitting department, including PBX operator functions and reception areas.
Operate a computer to input and retrieve data.
Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.