Patient Account Coordinator
About The Position
The Patient Account Coordinator supports the financial and administrative operations of a skilled nursing facility, connecting patient care with accurate financial follow-through. The role works with patients, families, the Administrator, and coworkers, providing organized, compassionate, and professional service. Responsibilities include insurance eligibility and benefits verification, admissions intake in EHR software, management and collection of patient-responsibility amounts, month-end charge entry and documentation, weekly bank deposits, phone system management, correspondence routing, and facility tours. The schedule is full-time, weekdays (Monday through Friday), from 9:00 AM to 5:00 PM.
Requirements
- Hands-on experience supporting office functions, including accounts payable, accounts receivable, payroll, and reporting.
- Fluency in Microsoft Office Suite.
- Strong mathematical, verbal, written, computer, and problem-solving skills.
- Clear communication, organization, and follow-through.
- Ability to manage multiple priorities while maintaining accuracy and progress.
- Detail-focused, self-directed, and confident working independently.
- Ability to walk, sit, stand, bend, reach, lift, and move throughout the day.
- Ability to communicate clearly and effectively, verbally and in writing.
Nice To Haves
- Experience in healthcare is preferred.
Responsibilities
- Read, research, and route correspondence to the appropriate people.
- Confirm eligibility and benefits by phone and through online portals for insurance plans and Medicare.
- Complete accurate and timely admissions intake for new patients in EHR software.
- Track, manage, and collect co-pays and patient-responsibility amounts on time.
- Enter charges and prepare required documents by established month-end deadlines.
- Collect, organize, and analyze information efficiently.
- Operate and manage the facility's multi-line phone system as a friendly, professional point of contact.
- Complete weekly bank deposits accurately and on time.
- Provide facility tours to prospective patients and families.
- Greet and assist visitors with warmth and professionalism.
- Build positive partnerships with coworkers and contribute to a collaborative team environment.
- Represent the AHC culture by being Friendly, Positive, and Focused on Excellence.
- Support the team with other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
