Patient Account Coordinator

North Country Hospital•Newport, VT

About The Position

Under the supervision of the Manager of Patient Financial Services, the Patient Account Coordinator coordinates patient billing, receivables, and patient account maintenance. The position reviews patient account files to ensure they are accurate and complete for appropriate billing distributions.

Requirements

  • One to two years of post-secondary education or equivalent.
  • Knowledge of medical terminology.
  • Skills in accuracy, attention to detail, tactfulness, positive communication, and working with people.

Nice To Haves

  • Knowledge of specific insurance coverage, including BCBS, Medicare, and Medicaid.
  • At least one year of on-the-job and/or related experience.

Responsibilities

  • Coordinate patient billing for assigned payers.
  • Post payments and adjustments according to explanations of benefits or as directed by the supervisor.
  • Monitor and process claims in assigned queues.
  • Receive and answer inquiries from patients, insurance companies, and other parties regarding charges, billing questions, or discrepancies.
  • Review patient account files for accuracy and completeness.
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