Patient Account Coordinator

Advanced Health Care of Salem•Salem, UT

About The Position

The SNF Patient Account Coordinator supports patient care through financial and administrative follow-through. The role works with patients, families, and the Administrator, helping maintain organized, timely operations and providing a welcoming, professional experience. This is a full-time weekday position, Monday through Friday, from 9:00 AM to 5:00 PM. The listed pay range is $20–$25 per hour.

Requirements

  • Hands-on experience supporting office operations, including accounts payable, accounts receivable, payroll, and reporting.
  • Fluency in Microsoft Office Suite.
  • Strong mathematical, verbal, written, computer, and problem-solving skills.
  • Clear communication, organization, and follow-through.
  • Ability to manage multiple priorities while maintaining accuracy and progress.
  • Detail-focused, self-directed, and confident working independently.
  • Ability to walk, sit, stand, bend, reach, lift, and move throughout the day.
  • Ability to communicate clearly and effectively, verbally and in writing.

Nice To Haves

  • Healthcare experience is preferred.

Responsibilities

  • Read, research, and route correspondence to the appropriate people.
  • Confirm eligibility and benefits by phone and through online portals for various insurance plans and Medicare.
  • Complete accurate and timely admissions intake for new patients in the facility’s EHR software.
  • Track, manage, and collect co-pays and patient-responsibility amounts on time.
  • Enter charges and prepare required documents by established month-end deadlines.
  • Collect, organize, and analyze information efficiently.
  • Operate and manage the multi-line phone system as a friendly, professional representative of the facility.
  • Complete weekly bank deposits accurately and on time.
  • Provide facility tours to prospective patients and families.
  • Greet and assist visitors warmly and professionally.
  • Build positive partnerships with co-workers and contribute to a collaborative team environment.
  • Demonstrate the AHC culture by being friendly, positive, and focused on excellence.
  • Support the team with other duties as assigned.
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