OCED PAT Float

MultiCare Health System•Bremerton, WA

6d•Onsite

About The Position

The Patient Access Technician (PAT) welcomes patients at one of MultiCare’s Off-Campus Emergency Departments and works closely with financial and clinical teams to support an optimum patient experience. The role is responsible for accurate and complete patient admissions and registrations in accordance with organizational policies, procedures, and regulatory requirements. The position is listed at 0.01 FTE, with variable shifts and 12-hour shifts.

Requirements

Graduate of a health vocational program, such as patient access, medical assistance, medical billing and insurance, or medical general.
One year of admitting, billing, registration, or customer service experience may be considered in lieu of the required education.

Responsibilities

Ensure complete and accurate patient admissions and registrations according to organizational policies, procedures, and regulatory requirements.
Obtain inpatient bed assignments and process inpatient admissions, including arm banding, addressograph plates, and required forms.
Pre-admit scheduled inpatient, outpatient, and ambulatory patients to support a smooth and timely admission and registration process.
Obtain direct-admission information and enter reservations in the computer system to notify other areas.
Conduct comprehensive bedside or telephone interviews with patients, relatives, or representatives to obtain relevant demographic, insurance, and third-party liability information.
Verify eligibility, resolve discrepancies, determine whether financial assistance may be appropriate, and refer patients to a Financial Counselor when necessary.