OCED PAT Float

MultiCare Health System•Bremerton, WA

8d•$25 - $38•Onsite

About The Position

The Patient Access Technician (PAT) welcomes patients at one of MultiCare’s Off-Campus Emergency Departments and works closely with financial and clinical teams to create an optimum patient experience. The role is listed at 0.01 FTE with variable shifts and 12-hour shifts. MultiCare’s Off-Campus Emergency Departments provide neighborhood-focused emergency care at community locations across Washington. The facilities are staffed by experienced physicians, nurses, and clinical teams who deliver efficient, compassionate care and comprehensive patient support.

Requirements

Graduate of a health vocational program such as patient access, medical assistance, medical billing and insurance, or medical general.
One year of admitting, billing, registration, or customer service experience may be considered in lieu of the required education.

Responsibilities

Ensure patient admissions and registrations are complete and accurate according to organizational policies, procedures, and regulatory requirements.
Obtain inpatient bed assignments and process inpatient admissions, including applying armbands, preparing addressograph plates, and completing necessary forms.
Pre-admit scheduled inpatient, outpatient, and ambulatory patients to facilitate a smooth and timely admission or registration process.
Obtain direct-admission information and enter reservations in the computer system to notify other areas.
Conduct bedside or telephone interviews with patients, relatives, or representatives to collect demographic, insurance, and third-party liability information.
Verify eligibility, resolve discrepancies, determine whether financial assistance may be needed, and refer patients to a Financial Counselor when necessary.