OCED PAT Float

MultiCare Health System•Lacey, WA

3d•$24 - $37•Onsite

About The Position

The Patient Access Technician (PAT) welcomes patients at a MultiCare Off-Campus Emergency Department and works closely with financial and clinical teams to support an optimum patient experience. The role assures complete and accurate patient admissions and registrations in accordance with organizational policies, procedures, and regulatory requirements. It includes obtaining inpatient bed assignments, processing inpatient admissions, and completing pre-admission and registration activities for scheduled patients.

Requirements

Graduate of a health vocational program such as patient access, medical assistance, medical billing and insurance, or medical general.
One year of admitting, billing, registration, or customer service experience may be considered in lieu of the required education.

Responsibilities

Ensure patient admissions and registrations are complete and accurate in accordance with organizational policies, procedures, and regulatory requirements.
Obtain inpatient bed assignments and process inpatient admissions, including arm banding, addressograph plates, and required forms.
Pre-admit scheduled inpatient, outpatient, and ambulatory patients to facilitate a smooth and timely admission or registration process.
Obtain direct-admission information and enter a reservation in the computer system to notify other departments.
Conduct bedside or telephone interviews with patients, relatives, or representatives to gather demographic, insurance, and third-party liability information.
Verify eligibility and resolve discrepancies; determine whether financial assistance may be appropriate and refer patients to a Financial Counselor when needed.