PAT Coordinator

Beth Israel Lahey Health•Plymouth, MN

3d•$18 - $32

About The Position

The PAT Coordinator is an integral member of the Surgical Services Department and performs a wide range of administrative duties in support of the Pre-Admission Testing Department. The role involves coordinating communication between patients, staff, nursing leadership, physician and surgical offices, and the PAT Department. The coordinator uses strong organizational, interpersonal, verbal and written communication, and critical-thinking skills to support departmental operations and patient care. This position is 40 hours per week, working 8-hour shifts from 8:00 a.m. to 4:30 p.m., Monday through Friday. The role requires recent Pre-Anesthesia Testing experience, including scheduling procedures and understanding surgical processes within CWS. It also requires frequent computer, keyboard, and telephone use and physical activities including bending, carrying, pushing, pulling, reaching, standing, stooping, walking, and lifting. High school diploma or equivalent is required; an associate or bachelor’s degree is preferred. Registration or certification is not required. The position is covered by a collective bargaining agreement. The stated base hourly pay range is $17.83–$31.52. Employees must be vaccinated against influenza as a condition of employment.

Requirements

High school diploma or equivalent.
Recent Pre-Anesthesia Testing experience, including scheduling procedures and understanding surgical processes within CWS.
Excellent computer and organizational skills, including MediTech, ORM, CWS, Word, Excel, and Outlook.
Ability to work independently in a fast-paced, dynamic work environment.
Critical-thinking and problem-solving skills.
Ability to concentrate and prioritize in a distracting environment.
Knowledge of medical terminology.
Excellent customer-service skills and ability to interact positively with patients and families.
Appropriate telephone etiquette.
Strong interpersonal skills to interact with patients, staff, nursing leadership, and physician office personnel.
Effective verbal and written communication skills, with attention to detail and accuracy.
Understanding of medical terminology and surgical procedures.
Physical ability to frequently bend, carry, pull, push, reach, stand, stoop, walk, and lift over 10 pounds; occasional climbing stairs and lifting in excess of 50–100 pounds; and occasional sitting.
Constant use of hearing, sight, and speech; frequent use of smell and touch; frequent keyboard and telephone use; and constant concentration and problem solving.
Influenza vaccination is required as a condition of employment.

Nice To Haves

Associate or bachelor’s degree preferred.

Responsibilities

Model Beth Israel Deaconess Plymouth Core Values.
Perform administrative duties in support of the Pre-Admission Testing Department within Surgical Services.
Manage verbal and written communications, including telephone calls, communications and reports, and transcription and distribution of meeting minutes.
Serve as a liaison between surgical offices and the PAT Department to facilitate communication.
Perform clerical duties including order entry, lab and radiology requisitions, preparing patient charts, data entry, charges, registration, data collection, and statistics.
Compile and prepare data related to the PAT Department as requested.
Collaborate regularly with administrative and surgical team members and leadership.
Ensure booking forms are complete before booking or return them to surgical offices for clarification.
Assist with preoperative COVID screening appointments as indicated.
Use CWS to prepare or modify scheduled procedures or appointments as indicated.
Maintain a clean and orderly work area.
Participate in department-based management performance-improvement activities.
Maintain open communication with PAT leadership.