Patient Access Team Lead

Baptist Healthcare System • Lexington, KY

18h

About The Position

At BHMG Primary Care, 2108 Nicholasville Road, Lexington, KY, the Patient Access Team Lead works under general direction to manage front desk duties using clerical and customer service skills. The role includes greeting and registering patients, collecting patient payments, helping ensure patient flow, and scheduling appointments. The Team Lead provides initial and ongoing training to front desk staff, coordinates and maintains front desk coverage, and maintains a system for tracking errors and reporting them to the Manager.

Requirements

• High school diploma or equivalent.
• Clerical and computer experience preferred.

Nice To Haves

• Other formal education preferred.
• Clerical and computer experience preferred.

Responsibilities

• Manage front desk duties.
• Greet and register patients.
• Collect patient payments.
• Help ensure patient flow.
• Schedule appointments.
• Provide initial and ongoing training to front desk staff.
• Coordinate and maintain front desk coverage.
• Maintain a system for tracking errors and report them to the Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED