Patient Access Representative (PD, Variable, OR)

Adventist Health•The Dalles, OR

7h•$18 - $27•Onsite

About The Position

Adventist Health Columbia Gorge is seeking a Patient Access Representative for a per-diem position with 8-hour day shifts. This role is based at our The Dalles, OR location. The Patient Access Representative is responsible for timely and accurate patient registration, interviewing patients for all pertinent account information, verifying insurance, and calculating and collecting patient liability amounts. This role ensures all necessary signatures for treatment are obtained, answers patient questions, explains policies clearly, checks for physician orders, and ensures correct tests are received. The representative also prints and collates necessary paperwork for patients and escorts patients to their designated areas or refers them to an escort as needed.

Requirements

High School Education/GED or equivalent: Preferred
Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
Must receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Acknowledge and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Responsibilities

Timely and accurate patient registration
Interview patients for all pertinent account information
Verify all insurance and calculates and collects patient liability amounts
Ensure that all necessary signatures are obtained for treatment
Answer any questions and explain policies clearly
Check for physician orders and attaches them to appropriate patient record to ensure correct test is received
Print and collate any paperwork needed for each patient to for distribution to unit/department
Escort patients to his/her area or refers patient to available escort as needed
Choose correct health plan and accurately and research to ensure accuracy when verifying insurance
Enter all authorization information accurately as needed
Follows guidelines and instructions from senior staff
Performs other job-related duties as assigned