Patient Access Representative (Part-time, Variable Shift)

Adventist Health•Kailua-Kona, HI

3d•$21 - $27•Onsite

About The Position

Adventist Health Kailua is seeking a part-time Patient Access Representative for variable 8-hour shifts, working onsite in Kailua, Hawaii. The role is responsible for timely and accurate patient registration, interviewing patients to obtain pertinent account information, verifying insurance, calculating and collecting patient liability amounts, and obtaining required treatment signatures. The representative answers questions and clearly explains policies, checks physician orders and attaches them to the appropriate patient record, prepares and distributes patient paperwork, and escorts patients to their area or refers them to an available escort. The representative also selects and verifies the correct health plan, accurately enters authorization information, follows guidelines and instructions from senior staff, and performs other assigned job-related duties. All associates must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Requirements

High school education/GED or equivalent is preferred.
Associate’s/technical degree or an equivalent combination of education and related experience is preferred.
Must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

High school education/GED or equivalent.
Associate’s/technical degree or an equivalent combination of education and related experience.

Responsibilities

Register patients accurately and promptly, and interview them to obtain pertinent account information.
Verify insurance, select the correct health plan, research as needed to ensure accuracy, and accurately enter authorization information.
Calculate and collect patient liability amounts.
Obtain all necessary signatures for treatment.
Answer questions and explain policies clearly.
Check for physician orders and attach them to the patient medical record to ensure appropriate tests are received.
Print and collate paperwork for distribution to the appropriate unit or department.
Escort patients to their area or refer them to an available escort as needed.
Follow guidelines and instructions from senior staff.
Perform other job-related duties as assigned.