PATIENT ACCESS REPRESENTATIVE (FT)
f159ab44-676f-4e8e-aee4-ed91de0cda16•Plano, TX
•$19 - $21
About The Position
The Patient Access Representative is an administrative assistant who helps patients gain access to medical treatment facilities. The role requires effective communication with the public and accurate data recording. In a medical setting, the representative processes information for patient admission, dismissal, and insurance billing.
Requirements
- High school diploma or GED required.
- Strong computer skills in MS Office/Windows, including Word, Excel, Outlook, and EMR.
Responsibilities
- Greet patients and caregivers and record pertinent information in a computer database.
- Record insurance information and obtain pre-approval for treatment when needed.
- Relay information between patients and other staff members and provide updates as needed.
- Prioritize the order of care so the most critical patients are seen first.
- Maintain paper and electronic medical records and update them as needed.
- Provide information to insurance companies to assist with billing.
- Assist patients during checkout and ensure they have post-treatment instructions when required.
- Refer individuals to outside agencies when unable to meet their needs.
- Calculate payment information, accept funds, and credit accounts accordingly.
- Perform other duties as assigned.
Benefits
- Competitive salary and performance incentives
- Comprehensive benefits package
- Paid time off
- Wellness programs
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
