Patient Access Representative - Boise

Full Circle Health•Boise, ID
•Onsite

About The Position

The Patient Access Representative (PAR) assists patients in navigating the Full Circle Health scheduling process to maximize patient satisfaction and support clinical operations. The role is based at Emerald Administration in Boise, Idaho, and follows a daytime schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. Full Circle Health’s vision is for every Idaho community to be healthy and thriving through outstanding care and the education of future healthcare leaders. Its guiding principles emphasize accessibility, education, and compassion. The organization welcomes community members, including people with limited care choices, supports an inclusive learning environment through residency and fellowship programs, and centers compassionate care.

Requirements

  • High school diploma or GED.
  • At least 2 years of customer service experience.
  • Must meet the organization’s immunization requirements, including an annual influenza vaccine, or obtain an exemption before employment for qualifying medical reasons or sincerely held religious beliefs.

Nice To Haves

  • Previous medical office experience.
  • Previous call center experience.

Responsibilities

  • Assist patients in navigating the Full Circle Health scheduling process.
  • Help maximize customer and patient satisfaction and support clinical operations.

Benefits

  • Multiple health and dental plans.
  • Employer-paid life insurance at no cost to the employee.
  • Long-term disability coverage.
  • Employee assistance program.
  • Financial advisors.
  • A variety of optional benefits.
  • 6.5 paid holidays annually.
  • Paid time off starting at 19 days per year.
  • Retirement program with automatic enrollment and employer match.
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