Patient Access Representative - Boise

Full Circle Health • Boise, ID

3d

About The Position

Full Circle Health is seeking a Patient Access Representative (PAR) to help patients navigate the organization’s scheduling process. The role is accountable for maximizing patient and customer satisfaction while supporting clinical operations. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m.

Full Circle Health’s vision is for every Idaho community to be healthy and thriving through outstanding care and education for future healthcare leaders. Its guiding principles emphasize accessibility, education, and compassion. The organization welcomes community members, focuses on inclusion and learning through residency and fellowship programs, and centers compassionate care.

Full Circle Health is a tobacco-free workplace. Staff must receive required immunizations, including an annual influenza vaccine. Employees who cannot be vaccinated for medical reasons or sincerely held religious beliefs must apply for an exemption before employment.

Requirements

• High school diploma or GED.
• At least 2 years of customer service experience.
• Meet the organization’s immunization requirements, including annual influenza vaccination, or apply for an exemption before employment if unable to be vaccinated for medical or sincerely held religious reasons.

Nice To Haves

• Previous medical office experience.
• Previous call center experience.

Responsibilities

• Assist patients in navigating the Full Circle Health scheduling process.
• Support patient and customer satisfaction and clinical operations.

Benefits

• Multiple health and dental plans.
• No-cost employee life insurance.
• Long-term disability coverage.
• Employee assistance program.
• Financial advisors.
• Other optional benefits.
• 6.5 paid holidays annually.
• Paid time off starting at 19 days per year.
• Retirement program with automatic enrollment and employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED