Patient Access Coordinator - Boise
About The Position
Pure Infusion is seeking a Patient Access Coordinator (PAC) committed to integrity, accountability, and providing exceptional patient care. The coordinator calls, schedules, and welcomes patients to the clinic for biologic infusions, and works with referring practices and the local Market Executive to coordinate care, orders, and documentation so patients can begin treatment efficiently. Patients are referred by specialty physicians for infusions addressing autoimmune disorders or primary deficiencies. The PAC helps deliver a comfortable, peaceful, and healing patient experience with white-glove, concierge-level service. The role includes working closely with patients and staff to ensure each detail of a patient’s visit goes smoothly. Regular hours are Monday through Friday, 8 a.m. to 5 p.m., with most weekends and holidays off. Pure Infusion describes itself as a fast-growing healthcare start-up with a supportive culture and a mission to deliver exceptional care through individual autonomy, quality time with patients, and meaningful interactions with referring providers.
Requirements
- High school diploma or equivalent.
- Proficiency in CRM and EMR software systems.
- Obtain BLS certification within 30 days of hire.
- Eligibility to meet U.S. employment requirements.
- Excellent communication skills with patients, colleagues, and referring practices.
- Strong customer service skills in phone and in-person settings.
- Comfort with technology and various software applications.
- Ability to work in a fast-paced environment and take on multiple roles.
- Honesty and integrity.
Nice To Haves
- Experience in a medical environment.
- Commitment to continuous improvement and innovation, and a people-focused, grateful approach.
Responsibilities
- Call, schedule, and welcome patients into the clinic for biologic infusions.
- Coordinate care, orders, and documentation with referring practices and the local Market Executive.
- Work closely with patients and staff to ensure each detail of patient visits goes smoothly.
- Provide a comfortable, peaceful, healing, and concierge-level patient experience.
- Collaborate with nurses and other team members virtually.
Benefits
- 401(k) matching.
- Health insurance.
- Vision insurance.
- Dental insurance.
- Over 20 days of paid time off annually.
- Competitive hourly rate.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
