Patient Access Coordinator

BHS•Lexington, KY

About The Position

At BHMG Cardiology, Patient Access is a multidisciplinary function performed in medical-office point-of-service areas. Patient Access Representatives perform front-office duties under the general direction of the Clinical/Practice Manager or designee. The role requires strong customer service, clerical skills, fiduciary responsibility, and accuracy.

Requirements

  • High school diploma or equivalent.
  • Computer skills.

Nice To Haves

  • Clerical experience in a medical office setting.
  • Other education.

Responsibilities

  • Greet patients and visitors.
  • Verify patients’ demographic and insurance information.
  • Register patients and obtain necessary signatures.
  • Determine patients’ out-of-pocket expenses and collect and document patient payments.
  • Provide financial counseling as appropriate.
  • Schedule appointments and help ensure patient flow.
  • Operate the switchboard.
  • Manage medical records.

Benefits

  • Health, vision, and dental insurance.
  • Retirement plan with company match.
  • Generous paid time off, including maternity and paternity leave.
  • Short- and long-term disability.
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